I get this inevitable feeling that Apple is heading for a fall. Call it a presentiment. A gut feeling. A company that rises so fast and is based on consumer products, tied to the whims of the general populance, and that dances to it's own tune (sorry, couldn't resist) making products that people don't need (an Apple watch.. seriously!?) and yet so valuable in the sphere of international investors smells of a house of cards.
Ok.. generalised rant over.
Now to specifics. You might have noticed from my previous post that my whole itunes library disappeared from my iPhone after I updated the iOS. I normally am a bit more circumspect about this sort of thing.. but the blasted red dot on my settings was nagging me for months and, well... I succombed. No sooner had I done that and my whole music collection disappeared. This is more than mildly annoying. I've put time and effort in collecting, cataloguing and playlisting my music. And although it's still on my Mac, it's not like I walk around with that glued to my ear, is it?! My iPhone is my music in my car, playing through my speakers, in the plane with me playing through my earphones. I don't live for my music.. but I miss it. And for something to not work like this is more than mildly frustrating. What is incredibly frustrating is the canned message I got (picture above) when I sent my message of displeasure to Apple. The forums are alight with problems similar to mine.. but no message from Apple saying "we're working on a fix. Oh, and by the way sorry for the f#$% up." I thought we customers were kings. But in the Genious world of Apple we are mindless lemmings ready to buy the next product. So why bother with customer service.
Stay tuned for more updates on my music saga as it unfolds!
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